CityFleet Networks Limited Group, “CityFleet”, is committed to protecting your personal data and complying with the General Data Protection Regulation (EU) 2016/679.
CityFleet Networks Limited Group (“CityFleet”) means CityFleet Networks Limited and any of its subsidiaries including, without limitation, CityFleet Networks Limited, Computer Cab plc, Computer Cab (Aberdeen) Limited, Computer Cab (Liverpool) Limited, Flightlink International Limited (T/AS Comfort Executive) and Westbus Coach Services Limited, (further details of which can be found at http://cityfleetnetworks.com/) and CityFleet are committed to protecting the privacy and security of personal information.
The CityFleet Networks Limited Privacy and Data Protection Policy outline the type of information that is collected, the type of information supplied by other sources and how CityFleet use and protect this data. This statement also outlines your rights regarding data protection and advises you how to contact CityFleet.
When referring to "personal data", this means information collected from you or information supplied by other sources from which you may be personally identifiable.
Typically, this may include your name, address, telephone and mobile numbers and email address. Information will be collected during telephone, web or App bookings. You may also update your data within your profile on the Booking Website or within the Booking App.
CityFleet receive information about you from the CityFleet Account Holder. It is the Account Holder who are referred to as the “Data Controller”.
Typically, this may include your name, address, telephone and mobile numbers and email address.
CityFleet will use your data for the following purposes:
The Driver needs to know where to pick you up from so CityFleet will require your name and the pick-up address entered on the booking. When the job is booked, when the driver arrives, or if the driver is delayed your telephone and / or mobile number and / or email address will be used to notify you of this.
When contacting CityFleet for the purpose of raising questions or queries any personal data that you provide will be used to provide a response.
In the case of an e-mail query, CityFleet may need to contact you by telephone in order to confirm the request came from you; this is so CityFleet can keep your data safe.
Where you elect to receive such material, CityFleet will from time to time send you information about our services or company news which CityFleet believe may be of interest to you. At any time you may unsubscribe from ("opt-out" of) such communications.
CityFleet may send you marketing material from time to time about our services or company news which CityFleet believe may be of interest to you. At any time you may unsubscribe from ("opt-out" of) such communications.
CityFleet do not use your personal data for any automated decision making.
CityFleet use your personal data to provide management information and payment services to the Account Holder.
If your trip is completed by a taxi, the Driver needs to make sure it is you being picked up. The driver also needs to know where to pick you up and where to take you to.
If your trip is to be completed by a car, CityFleet will send your details to a Private Hire Car Company so they can accept your trip. The Private Hire Car Company needs to ensure the car arrives and transports you safely to your destination. The Private Hire Car Company also needs to make sure you are kept up to date with the progress of your booking. For this reason your data is processed by staff of the Private Hire Car Company so that they may enter and monitor your booking.
All Private Hire Car companies that CityFleet use are affiliated to CityFleet or in the case of Flightlink International Limited (Comfort Executive) are owned.
The Driver needs to make sure it is you being picked up. The driver also needs to know where to pick you up and where to take you to.
CityFleet store your data in the United Kingdom.
CityFleet take reasonable precautions to keep your personal data secure, and require third party data processors to do likewise. All personally identifiable information is subject to restricted access to prevent unauthorised access, modification or misuse. Please note that CityFleet may release your personal data if required to do so by law, by search warrant, subpoena or court order.
Visits to our websites, like virtually all websites, are recorded in our log files. Log files record the pages you read and the files you download. CityFleet use this information to optimise our site rather than to collect any personal data.
If you wish to ask any data protection questions or raise any data protection issues with us, please contact us using the details below:
Data Protection Team
CityFleet Networks Limited
7 Woodfield Road
Tel: +44 (0)20 7432 1630
Registered Office: CityFleet Networks Limited, c/o Computer Cab (Aberdeen) Ltd, Burnside Drive, Dyce, Aberdeen, Scotland, AB21 0HW Registration No. SC221290
© CityFleet 2018. All rights reserved.